A unified platform for asset management, preventive and reactive maintenance, SLA governance, technician mobility, inventory and customer visibility — built for modern facility operations across large corporate campuses, real-estate portfolios and FM service companies.
Configure properties, towers, wings, floors and operational timings. FM contracts with scope, pricing and SLA mapping.
Multi-level hierarchy: Property → Location → Base Unit → Asset → Sub-Asset. QR identity for every asset and unit.
Reusable checklists with sections, conditional fields and scoring — mapped to asset models for auto-assigned PPM tasks.
Offline-first design for basements and low-network areas. Today's, upcoming, past-due task buckets with geo-tagging.
Five-level escalation engine with SLA timers, working-hours calendars, and role-oriented routing across supervisors and customers.
SLA health, workload and PM/RM distribution. Ageing, compliance, consumption and technician performance reports.
Central, sub- and van-stores linked to zones. Material issue/return mapped to work orders with SAP/ERP reconciliation.
Technicians flag materials; quotations flow to the customer portal with SLA pause/resume aligned with approvals.
Customers raise tickets, monitor status, approve quotations, download service reports, and rate completed jobs.
End-to-end observability across PM, RM and CM with real-time SLA visibility.
Standardized templates, checklists and workflows — define once, reuse globally.
Full traceability: geo-tag, timestamp and user identity captured on every action.
Offline-capable mobile execution — no data loss in basements or low-network sites.
Customer transparency through a self-service portal for tickets, reports and quotations.
Structured inventory flow tied to work orders, with SAP/ERP reconciliation.
Web console for admins & managers · offline-enabled mobile app with geo-tagging · role-based views
REST APIs · workflow engine · SLA timing engine · background jobs for reminders and sync
PostgreSQL core for assets, work orders and contracts · analytics-friendly schema for dashboards
Config-driven design across checklists, workflows and SLAs — rollout across sites without rebuild
Full audit trail for changes and access; role-based permissions across all hierarchies
SAP/ERP reconciliation for materials; email, SMS and mobile push notifications
Let's walk through a live demo and map the platform to your structures.
